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Get FREE migration to Office 365

    Starting as a Managed Service Provider for web hosting companies and corporate offices in 2003,
    Apps4Rent has come a long way. Here are some of the highlights:

    Performance

    • 24/7 Operation with over 99.9 percent uptime of the support desk for 13 years
    • Provided application hosting services to over 10,000 organizations
    • Supported over 200,000 end users
    • Over 1 million support interactions through phone, chat, or email
    • Number of accounts and server migrations performed : 8,000+
    • Monitored, managed and supported over 5,000 servers
    • Supported over 100,000 desktops
    • Supported over 25,000 telephony end users
    • Phone system response time is less than 60 seconds
    • Email response time is 15 minutes
    • Typical Resolution Times for Tickets – 4 Hours

    Partnerships

    • Tier-1 Microsoft Cloud Partner – Office 365
    • Microsoft Gold Competency for Hosting
    • Microsoft Gold Competency for Collaboration and Content
    • Microsoft SPLA Partner
    • Partnered with Microsoft for Virtual Desktop GoToMarket Study
    • Partnered with Microsoft for Hyper-V Pilot Study
    • Access to Premium Microsoft Support
    • BlackBerry Alliance Member
    • Citrix Partner

    People

    • Customer-centric, relentlessly working for resolution
    • 5 MCSEs and 9 MCPs
    • 25 percent of agents have previously worked for Microsoft Support
    • 25 percent of our staff are Windows System Administrators
    • 80 percent of our agents have a Degree/Diploma in IT, Computers, or Software
    • 30 percent of agents and supervisors have 5 + years experience
    • 75 percent of supervisors have seven years of experience
    • 100 percent of our staff has been on Office 365 since 2012

    Products supported

    • Office 365
    • Microsoft Azure
    • Hosted SharePoint 2003, 2007, 2010, 2013, 2016
    • Hosted SharePoint Standard and Enterprise 2010, 2013, 2016
    • Hosted SharePoint with Form Based Authentication
    • Hosted Exchange 2003, 2007, 2010, 2013
    • Hosted BlackBerry Services
    • Hosted Project Server 2010, 2013, 2016
    • Hosted Dynamics 2011
    • Hyper-V based Virtual Dedicated Servers
    • Virtual Private Servers
    • Hosted Virtual Desktops (Microsoft and Citrix based)
    • Active Directory ( Azure)
    • Windows Server 2008, 2012
    • SQL Server
    • IIS
    • Linux Servers – RedHat etc.
    • Apache
    • mySQL
    • CPanel, Plex, Parallels Control Panels
    • Domain Names
    • Secure Certificates (SSLs)
    • Hosted PBX based on Asterisk
    • Hosted Kaseya
    • Web Hosting
    • WordPress Hosting
    • Email Hosting
    • Spam Management Software
    • Symantec Backup
    • Computer Associates Backup
    • Cisco ASA Firewall
    Apps4Rent Partners