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Comcast Business VoiceEdge vs Microsoft Teams – How to Choose?

Are you looking forward to making the switch to a Voice-over-IP service as the plain old telephone service (POTS) doesn’t serve your needs anymore? VoIP offers improved voice quality and increased flexibility while reducing operating costs. VoIP also offers scalability and capabilities that enable your team to communicate and collaborate more efficiently. While the search for a powerful phone system may bring up many results, Comcast Business VoiceEdge and Microsoft Teams offer robust features to address your requirements ideally. Let’s compare them to evaluate which service you should use and why.

How Does Teams Helps You Share Information and Manage Your Workflow?

Microsoft Teams is a communication and collaboration platform for businesses and education firms. It offers powerful features such as text messaging, voice and video calling, file sharing, screen sharing, and more, enabling you to get your messages across in real-time. You can use its VoIP features to make and receive calls to and from other team members and clients. It is also possible for Teams users to dial, join, or transfer calls using their fixed or mobile phones with the help of the Microsoft 365 Business Voice add-on. The additional service provides access to Private Branch Exchange (PBX) features. Teams integrates with a variety of Microsoft applications and services as well as third-party software systems including those designed for sales management and business efficiency.

What Do You Need to Know About Comcast Business VoiceEdge?

Comcast Business VoiceEdge is a voice calling solution for small and medium-sized businesses, startups, and micro businesses that need more advanced calling capabilities than a standard POTS can offer. The phone system can be useful for a team that is looking for a way to maintain communication effectively in real-time. It enables your employees to connect with each other as well as with clients from anywhere. Comcast currently offers basic Unified Communication (UC) features, which may not serve the needs of enterprise-grade companies. It is also important to note that VoiceEdge has a minimum service term of usually two years and all customers must sign a contract with Comcast to use the services. Early termination may incur up to 75% charges depending upon the stage of termination and conditions laid out by Comcast.

Why Do Enterprises Prefer Teams for Business Communication?

VoiceEdge is a VoIP service with basic team collaboration features, whereas Teams is a comprehensive business communication platform with a wide range of VoIP capabilities. Teams allows users to perform various tasks from the same interface. Users can easily navigate different features of Teams and jump on a call from a messaging thread instantly. They can also continue to collaborate on business tasks by using the live chat, and screen and file sharing features while on the call. If you have used Skype, you may find the Voice-over-IP features of teams are familiar.

Where Teams’ simple interface, easy-to-navigate features, and robust collaboration capabilities make it a favorite of the progressive businesses, its ability to effectively communicate with Microsoft Office 365 products makes it even more appealing. Teams is an integral part of Microsoft 365/Office 365 Business and Enterprise plans, which offers added benefits to the organizations already operating in a Microsoft-centric environment. With the help of a rich App Center, Teams allow enterprises to leverage software products from Microsoft and various other developers.

How to Choose Between Comcast Business VoiceEdge and Microsoft Teams?

Microsoft Teams and VoiceEdge offer a variety of similar and unique internet-based communication features. Your current infrastructure and business needs may play a vital role in helping you decide which solution can be more profitable for your business. However, it is safe to say that VoiceEdge is not the right fit for businesses that are tight on budget currently or those that do not want to be tied to a long user contract.

Companies with advanced phone system requirements may choose a Microsoft 365 Business or Enterprise plan for Teams and can add Business Voice service for a phone system. Likewise, large companies that need a software system with powerful call control, productivity enhancement, and team collaboration features can be rightly served by Microsoft 365 E5 plan. It offers a combination of Microsoft Office 365 tools, Microsoft Teams, and advanced calling features – and users do not have to switch between multiple applications to get them.

Implement Microsoft Solutions Effectively with Apps4Rent

Teams enables you to make and join calls using your familiar Teams interface and collaborate with others with a vast range of features. Apps4Rent is a Tier-1 Microsoft Cloud Services Provider with a team of Microsoft certified professionals to assist you in implementing Microsoft solutions. We help you ensure precision in the selection and deployment of the right Microsoft 365/Office 365 plan for optimal benefits and costs savings. Contact us via phone, chat, or email for Microsoft service deployment inquiries.

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