Phone, chat, meetings, file sharing, and screen sharing have become an inevitable part of the pandemic-driven world. While there are plenty of tools that help you continue with the business processes even in distance-friendly environments, you will need a highly efficient tool specifically designed for real-time business communication. This article elaborates the features of Intermedia Unite and Microsoft Teams Voice to help you evaluate which service can fit your requirements better.
How to Use Microsoft Teams Voice for Enterprise Communication?
Microsoft 365 Business Voice is an add-on service to enable a cloud-based phone system in Teams. It offers you advanced features such as call transfer, call queues, multilevel auto attendant, and more. Teams Voice allows you to dial-in audio conferencing for up to 250 attendees per meeting. With the add-on voice calling service, you can make calls from anywhere, on any device through the Teams app on the web, desktop, mobile, and desk phones. To use Microsoft 365 Teams Voice, you will need a Microsoft 365 / Office 365 Business or Enterprise plan that includes Microsoft Teams. This service is offered through an add-on subscription only to the users with qualifying plans.
How Does Intermedia Unite work as a Communication Tool?
Intermedia Unite helps businesses ensure consistency and efficiency in communication. It provides features for a business phone system, file management, screen sharing, team chat and SMS, auto-attendant, and video conferencing. It is a fully integrated communication and collaboration platform with PBX capabilities for small and medium-sized businesses. It has an easy-to-manage control panel to provide a seamless experience. If you want advanced features in a contact center or video conferencing, you get an option to add services at additional costs.
Which Service Will Have More Advantages for Your Business?
Intermedia Unite is a collaboration and communication platform with calling capabilities whereas Teams Voice is an add-on service for enabling a phone system in Microsoft Teams. Teams Voice cannot be used on its own and will require a qualifying Microsoft 365 / Office 365 plan that also comes with Teams included. However, this gives you the flexibility to choose the right plan with the features most important for your business. Teams Voice can be a simple, cost-efficient, and highly profitable solution for businesses in Microsoft-centric environments and those willing to implement Microsoft 365 solutions for productivity and collaboration. You can also consider Office 365 Enterprise E5 and Microsoft 365 E5 plans that come equipped with advanced telephony features. The E5 plan can cater to all your business communication needs without having to purchase the Teams Voice add-on.
Apps4Rent Is a One-Stop Provider of Microsoft Solutions and Services
Whether Intermedia Unite or Teams Voice will be a better choice for your organization will depend on factors such as required features, existing applications, and dependency on Microsoft Office 365 suite. To evaluate which service ticks all the right boxes for your business-specific needs, you can connect with a Microsoft certified professional at Apps4Rent. As a Tier 1 Microsoft CSP, Apps4Rent helps you implement the right Microsoft 365/Office 365 plan for Teams Business Voice. Our consultants are available 24/7 via phone, live messaging, and email for Microsoft 365 subscription inquiries.