How to Migrate from Cisco Jabber to Microsoft Teams?

Cisco is one of the most widely recognized networking service providers. It offers a wide range of solutions to help companies of different sizes connect, communicate, and collaborate. A significant number of enterprises have been using Cisco networking solutions for several years. Some of these telepresence solutions might even have become outdated. As businesses scale, some users might require Microsoft Teams along with the Microsoft 365 suite. It is also likely that external users, such as suppliers, contractors, and clients, use Microsoft Teams. When Cisco system users have to communicate with Teams users, it might not be convenient to switch between the applications or use email for collaboration. In this article, we will focus on migrating from Cisco Jabber to Microsoft Teams.

How to Migrate Users from Jabber to Microsoft Teams?

There are several ways with which users can move from Jabber to Microsoft Teams. Here are the most widely used methods for Jabber to Teams migration.

  • Jabber Calling Microsoft Teams Integration

    Most businesses using Jabber have invested significantly in Cisco Unified Communications (CUC). Businesses that need to collaborate with internal groups, external vendors, and other stakeholders using Microsoft Teams can do so without overhauling their existing system. Microsoft Teams admins can add Jabber from the Microsoft Teams Admin Center. End-users can install the Jabber app and use features such as the dial-in capability.

  • Microsoft Teams Cisco Call Manager SIP Gateway Integration

    Cisco Call Manager can be integrated with Microsoft Teams to take advantage of the capabilities in both the unified communications platforms. This can be done by configuring Single Number Reach (SNR) on both Cisco Unified Communication Manager (CUCM) and Microsoft Teams. With this, calls can ring on Cisco extensions and phones connected to Microsoft Teams simultaneously. There is no need to replicate dial plans or connect extensions of one system with another. The SIP gateway will connect Microsoft Teams to CUCM. A Public Switched Telephone Network (PSTN) gateway will route external calls. Alternatively, a Session Border Controller (SBC) supported by Microsoft and Cisco Call Manager can be used for Direct Routing.

  • Cisco Jabber Microsoft Team Federation

    Federation with Microsoft Teams is possible in Jabber using Universal Channels. These are similar to shared channels and allow employees to interact with external users. This eliminates the need for complex integrations. However, this requires the use of third-party applications and might restrict the flexibility and functionality of the applications.

Apps4Rent Can Help with Cisco Jabber to Microsoft Teams Migration

While integrating the two solutions can help enterprises take advantage of both solutions, migration is often the only option left for enterprises that do not plan to use both solutions, for reasons such as compliance. The complexity of migrating from Cisco Jabber to Microsoft Teams depends on the scope of the migration. One of the most complex aspects of the migration of messages from Jabber to Teams.

As a Microsoft Gold Partner and a Power Platform Partner, Apps4Rent can help enterprises with Cisco Jabber to Microsoft Teams. We can also help businesses and enterprises with Office 365/ Microsoft 365 licenses. Contact our cloud communication experts available 24/7 via phone, chat, and email for assistance.

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